This Privacy Policy explains how TWPFOREX – A Brand of NEOINFINIT® SOFTECH (“TWPFOREX”, “we”, “our”, or “us”) collects, uses, stores, and protects the information you provide when you visit our website, purchase our TradingView indicators, enroll in our online courses, or use our digital products and services.
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
TWPFOREX may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed of any changes.
Information We May Collect
We may collect the following information:
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Full Name
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Email Address
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Mobile Number
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Billing and Payment Information
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Country and Location
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Trading Experience (where applicable)
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TradingView Username (if required for indicator access)
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Course enrollment information
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Device and browser information
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IP address and website usage data
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Any other information voluntarily provided through contact forms, surveys, or customer support.
How We Use Your Information
We collect your information to provide and improve our services, including:
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Processing purchases and payments.
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Delivering TradingView indicators, online courses, and digital products.
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Providing customer support.
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Managing your account and course access.
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Activating TradingView indicator licenses.
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Sending important service notifications and product updates.
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Sending newsletters, educational content, promotional offers, and marketing communications (where permitted).
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Improving our website, products, and user experience.
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Conducting analytics, research, and performance monitoring.
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Preventing fraud, unauthorized access, and misuse of our services.
Digital Product Access
To deliver our TradingView indicators and premium services, we may collect information necessary to activate licenses or grant access, including your TradingView username or account details where applicable.
This information is used solely for product activation, license management, customer support, and account verification.
Payment Security
Payments are processed through trusted third-party payment gateways. TWPFOREX does not store your complete debit card, credit card, UPI, or banking credentials on our servers.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Understand website traffic and visitor behavior.
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Remember your preferences.
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Improve website performance.
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Personalize your experience.
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Analyze marketing campaign effectiveness.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
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Payment gateway providers
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TradingView integration services (where required)
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Email and communication service providers
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Learning Management System (LMS) platforms
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Technology and cloud hosting providers
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Government authorities or legal agencies when required by applicable law
All such third parties are expected to maintain appropriate confidentiality and security standards.
Marketing Communications
With your consent, we may send you:
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Product updates
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Trading education
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Course announcements
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Webinar invitations
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Promotional offers
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Market insights and newsletters
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
Your Rights
You may request to:
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Access your personal information.
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Correct inaccurate information.
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Update your contact details.
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Delete your account (subject to legal and contractual obligations).
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Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites, including TradingView, YouTube, social media platforms, payment providers, or partner websites.
We are not responsible for the privacy practices or content of those external websites. Users should review the privacy policies of those websites separately.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
TWPFOREX – A Brand of NEOINFINIT® SOFTECH
📍 Pune, Maharashtra – 411062, India
📞 +91 91527 15920
📧 info@twpforex.com
🌐 https://twpforex.com